Dental Blog

Is it Necessary to Pull Patients’ Credit Reports?

More and more healthcare providers are pulling patients’ credit reports to assist with deciding how to work with patients on billing. The large credit reporting companies such as TransUnion and Experian now offer less expensive versions of specialized reports that are typically sold to hospitals by smaller healthcare providers. Under the Fair Credit Reporting Act, […]

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How Training Can Prevent Claims of Harassment in the Dental Office

The U.S. Supreme Court views training, in addition to developing and implementing policies and procedures addressing discrimination/harassment, as part of an employer’s responsibility to exercise reasonable care to prevent harassment. See Faragher v. Boca Raton, 524 U.S. 775 (1998).  The goal of such training is to keep employees out of trouble when it comes to […]

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Benefits of Using a Written Letter of Intent in Dental Practice Sale, Purchase, or Buy-In

Whether negotiating the sale or purchase of a dental practice, or a buy-in by an associate dentist, the importance of preparing a written letter of intent (“LOI”) cannot be overstated. It is all too common for doctors to ignore the importance of a LOI, and instead proceed with informal discussions and a hand-shake. However, this […]

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Are You (and Your Practice) Ready to Bring On an Associate?

Are you ready to hire an associate? Hiring an additional dentist for your practice can have numerous benefits such as growing your practice and providing you with an exit strategy, if you are considering retirement, as the new associate may be a potential buyer of the practice down the road. The problem is many dentists […]

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Having an Effective Record Retention Policy Can Help Save Time, Money, and Trouble

A common issue that all dental practices must address involves how to effectively organize and maintain their records and files. One of the most efficient solutions is for the practice to develop and implement a formal policy for record retention. A record retention policy can help a dental practice streamline business, employee, and patient procedures, […]

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The DEA’s Reschedule of Hydrocodone Combination Products and How It Affects Your Dental Practice

In an attempt to curb the growing misuse of prescription medications, a new reschedule of hydrocodone combination products (“HCPs”) went into effect on October 6, 2014 that rescheduled HCPs from Schedule III to Schedule II of the Controlled Substances Act. Pursuant to this reschedule, HCPs, or any drugs that contain a mixture of hydrocodone and […]

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The New Age Word of Mouth: How Online Reviews are Impacting Your Practice

When I am consulting daily with doctors and other small business owners on their online marketing efforts it is almost inevitable that the subject of online reviews naturally comes up.  Typically, this conversation starts out somewhat fear-based, for a majority of doctors feel they have a large lack of control in this arena and in […]

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Are You Properly Reporting and Paying Your Nanny, Housekeeper, or Babysitter?

Many dentists may hire a nanny, housekeeper, maid, babysitter, or other household worker to assist with the day-to-day activities of the family.  Yet, many of those same dentists are unaware of the federal and state tax payment and filing requirements for those same domestic  workers. As tax enforcement increases both domestically and internationally, those dentists […]

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Strategy Plays a Role in Locating the Right Space for a Dental Practice

Securing an office location for your dental practice can be an intimidating process. If you’ve just graduated and have student loan debt, you may be concerned about incurring more debt with the purchase of a property. Many dentists find that leasing is a more prudent option. Regardless of your decision, know that if you are […]

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Staff Employment Agreements and How They Benefit Your Dental Practice

As many business owners have experienced, including Ohio dentists, the most difficult job as a business owner is managing and maintaining good employees.  In addition, business owners have to be concerned about the potential ramification of an employee departure, including unemployment compensation, claims of discrimination, litigation, etc.  A valuable tool that is available to: (i) […]

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